Carol's Daughter Coco Crème Curl Quenching Shampoo 12oz (IMPERFECT)
- Regular price
-
£7.00 - Regular price
-
£13.99 - Sale price
-
£7.00
Couldn't load pickup availability
Product information
Imperfection type: broken pump
An “imperfectly perfect” product is part of our special collection where you can find high-quality items at a reduced price due to minor imperfections. These imperfections might include wrinkled or damaged labels, squashed or missing packaging, or outdated designs. Despite these cosmetic flaws, the product inside remains pristine and performs just as well as always. Our goal with this collection is to offer great value while staying committed to sustainability and resourcefulness. Please note that these items are final sale and cannot be returned.
This creamy shampoo is specially formulated to soften while it cleanses, giving very dry 4C hair an extreme moisture experience. Enriched with nourishing ingredients like coconut oil and mango butter, it provides intense hydration for curls, making it one of the best shampoos for curly hair. For best results, follow up with a conditioner or a leave-in treatment from the Coco Creme line to keep your curls healthy and bouncy.
Disclaimer
We do our best to ensure that product information is accurate, however manufacturers may alter their ingredients without our knowledge. We strongly advise that you always read labels, warnings, and directions before using or consuming a product and not exclusively rely on the information presented on our site. If you have severe sensitivities or allergies, always contact the manufacturer directly to confirm the latest ingredients. We cannot be held responsible for the accuracy of ingredient or nutritional information we provide nor liable for any adverse reactions caused by the products we sell. We are constantly in the process of updating ingredient information, so if you notice any discrepancies between the ingredients listed on our website and those that are on your package, please contact us.
Shipping & Delivery
UK Standard - £3.99 or Free for orders over £40
- Dispatched within 48 hours
- Delivery time: 2 – 4 working days from dispatch
- Fully tracked with email updates
UK Express - from £6.99
- Dispatched within 48 hours
- Order by 6pm Mon-Thu** for fast dispatch
- Delivery time: 1 – 2 working days from dispatch
- Fully tracked with email updates
EU – refer to actual rates and delivery times at checkout
- Dispatched within 48 hours
- Checkout total includes shipping & handling and all applicable customs duties & taxes. We guarantee no additional charges on delivery.
- Delivery time: 2 – 10 working days from dispatch
- Fully tracked with email updates
Rest of the World (Non-EU/UK) – refer to actual rates and delivery times at checkout
- Dispatched within 48 hours
- Duties & VAT are not included at checkout and you will need to pay import Duties & VAT upon delivery of your goods. Additional handling charges may also apply.
- Delivery time: 2 – 10 working days from dispatch
- Fully tracked with email updates
* not including weekends and bank holidays
**except on bank holidays
Returns
You can return your order within 14 days of receiving it.
We use a dedicated portal to manage and track returns. Please contact our customer service team to request a returns authorisation number (RAN). Contact us
Please do not send your packages without authorisation as these will be refused.
If you are returning items not due to defect, discrepancy or misdescription, you will be responsible for return postage costs. This will usually be deducted from your purchase refund.
Items can only be returned for a refund if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact and within 14 days of your receiving your order.
We do not offer exchanges. You will need to place a new order and return your original for a refund.
1. What are "Imperfectly Perfect" products?
"Imperfectly Perfect" products are premium items that may have minor cosmetic imperfections such as damaged packaging, missing labels, or outdated designs. Despite these flaws, the product inside is of the same high quality and completely unaffected.
2. Are "Imperfectly Perfect" products expired?
No, none of our "Imperfectly Perfect" products are expired. All items are within their recommended shelf life and maintain their full effectiveness.
3. Are these products returned items?
No, "Imperfectly Perfect" products are not customer returns. They come directly from our warehouse and have never been used or opened. The imperfections are purely cosmetic and may include things like dented boxes or missing pump heads.
4. Why are "Imperfectly Perfect" products discounted?
These products are offered at a discounted price because of minor aesthetic imperfections in their packaging. The quality of the product inside remains unchanged, but the slight flaws allow us to offer them at a reduced rate.
5. Can I return "Imperfectly Perfect" products?
Due to their discounted nature, all sales of "Imperfectly Perfect" products are final and cannot be returned or exchanged.
6. Is the quality of "Imperfectly Perfect" products affected by the imperfections?
No, the imperfections are only related to the packaging or exterior appearance. The product inside is in perfect condition, and the quality, performance, and ingredients are the same as our standard items.
7. Will I still get the same product benefits?
Yes, all "Imperfectly Perfect" products deliver the same benefits and performance as their regular counterparts. The only difference is the cosmetic appearance of the packaging.
8. How do I know if a product is part of the "Imperfectly Perfect" collection?
Products listed under the "Imperfectly Perfect" collection will be clearly labeled on our website, so you’ll know which items are offered at a discount due to minor packaging flaws.
